Faqs

FAQs

Find answers to all your Floral Braid questions — from product details to order tracking, returns, and delivery. Quick solutions for your bridal accessory queries.
How can i track my order?

Once your order is confirmed and shipped, you’ll receive a tracking link via email or WhatsApp. You can use this link to check the real-time status of your delivery. If you face any issues, feel free to reach out to our support team for assistance.

We accept returns only for damaged or defective products. Please inform us within 24 hours of delivery with clear photos of the issue. Since each floral braid is handcrafted and made to order, we do not offer returns or exchanges for reasons related to personal preference.

We offer Pan-India delivery to ensure every bride can receive her floral braid on time.

  • Processing Time: 2–4 business days (as each item is handmade).
  • Delivery Time: 3–7 business days depending on your location.
  • Express shipping is available at an additional cost for urgent orders.

Our accessories are made using high-quality artificial flowers designed to look natural and last long — perfect for weddings, receptions, and photoshoots.

Absolutely! We specialize in custom designs to match your bridal outfit or theme. Share your color, flower, or embellishment preferences, and we’ll try to craft your piece.

Yes, we do offer international delivery on selected items. Shipping charges and timelines may vary depending on your country. Please contact us before placing an order for details.

Yes! We offer special pricing for bridesmaids, mehendi, or sangeet groups. Please contact us with your requirements for a custom quote.

Store them in a dry place, away from moisture and sunlight. Keep them in their original box or a soft pouch to maintain their shape and color.